Privacy Policy
Iris Apex LLC d/b/a IrisNote
Effective Date: March 9, 2026 · Last Updated: March 9, 2026 · irisnote.ai
1. Overview
This Privacy Policy describes how IrisNote collects, uses, and protects information when users access the platform.
2. Information We Collect
Information may include account details, professional credentials, communications with support, and documentation inputs including audio recordings, transcripts, and generated clinical documentation.
3. How We Use Information
Information is used to operate the platform, generate documentation, maintain security, improve system performance, and provide support.
4. HIPAA and Protected Health Information
Protected Health Information is encrypted in transit and stored in HIPAA-eligible infrastructure within the United States. Access is limited to authorized personnel and service providers under confidentiality obligations.
5. AI Training
IrisNote does not use identifiable Protected Health Information to train artificial intelligence models.
6. Third Party Providers
IrisNote may rely on trusted third-party infrastructure or service providers. Vendors that may handle Protected Health Information are required to maintain appropriate contractual safeguards.
7. Data Retention
Audio recordings are processed to generate documentation and are not retained longer than necessary for processing unless required for debugging, security, or system integrity.
8. Security
Security safeguards include encryption in transit, restricted system access, and monitoring for unauthorized access.
9. User Responsibility
Users are responsible for ensuring that their use of the IrisNote platform complies with applicable healthcare privacy laws and regulations.
10. Updates to this Policy
IrisNote may update this Privacy Policy from time to time. Updated versions will be posted with a revised 'Last Updated' date. Continued use of the platform after updates constitutes acceptance of the revised policy.
11. Contact
For privacy inquiries contact support@irisnote.ai. For general inquiries contact hello@irisnote.ai.